Our refund and cancellation policy is designed to offer you maximum peace of mind even after you order.

As we are quite efficient in order processing – with most of our orders being shipped out on the day of your order or the next working day, any requests for cancellation must be put in by email, soon after placing your order. In such a case, your order will be promptly cancelled and you will be issued a prompt refund on the same day or within 1 working day.

In the event your order has been dispatched, you will need to put in a request in accordance with our refund policy stated next.

We have a full satisfaction or money back iron clad guarantee for our products. If you are unsatisfied with the product in any way just let us know and we will satisfy you fully even if it means issuing a prompt refund on your purchase. In fact, we trust our customers so in several cases we don’t even insist on a return to save you the hassle of undergoing any procedures’ to get your money back. We believe it should be simple and that is what we try to stick to – on a case to case basis.

So, it is safe to say we exceed our refund policy in many ways – your peace is important to us and that is what we have set out to do in the first place!